Shipping policy

Shipping Policy

luxebondjewelry.com is committed to excellence and to the full satisfaction of our customers.

Luxe Bond Jewelry proudly offers reliable shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible.
Please consider any holidays that might impact delivery times. Luxe Bond Jewelry also offers same-day dispatch whenever possible.

1. SHIPPING

All orders for our products are processed and shipped out within 4–10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customer to ensure that the shipping address entered is correct.

We do our best to speed up processing and shipping times, so there is only a small window to correct an incorrect address.
Please contact us immediately if you believe you have provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable due to incorrect shipping information are subject to a restocking fee to be determined by us.

4. LOST / STOLEN PACKAGES

Luxe Bond Jewelry is not responsible for lost or stolen packages.

If your tracking information shows that your package was delivered to your address but you have not received it, please report it to the local authorities.

5. RETURN REQUEST DAYS

Luxe Bond Jewelry allows you to return your item(s) within a period of 30 days.

Please note that the item(s) should be returned unopened and unused.

6. OUT OF STOCK ITEM PROCESS

In case of an out-of-stock situation, Luxe Bond Jewelry will wait for all items to be in stock before dispatching the full order.

7. IMPORT DUTIES AND TAXES

When shopping with Luxe Bond Jewelry, please note that any applicable import duties or taxes must be settled by the customer upon arrival in the destination country.

8. ACCEPTANCE

By accessing our site and placing an order, you willingly accept the terms of this Shipping Policy.

9. CONTACT INFORMATION

If you have any questions or comments regarding this Shipping Policy, please reach us via the following contact details:

📧 Email: support@luxebondjewelry.com